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Terms and conditions

Our Terms and Conditions were last updated on 1st of November.

These Terms of Conditions (“Terms”) set out the rights and obligations of all users regarding the use of the Website and represent a legally binding agreement made between you, whether personally or on behalf of an entity (“you,” “your”) and Placebo Digital Fashion House (“we,” “us” or “our”), concerning your access to and use of the website as well as any other media form or mobile application related, linked, or otherwise connected thereto (the “Website”). By visiting our website and/ or purchasing something from us, you engage in our “service”. These terms apply, including without limitation, to all visitors, users, and others who access or use the website.


Accessing, browsing, and/or purchasing from us or otherwise using the Website indicates you are agreeing to all of the Terms and Conditions in this agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink so please read these Terms and Conditions carefully before continuing. If you do not agree to all or any of these Terms and Conditions you must discontinue using it immediately. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.


Any new features or tools which are added to the current store on the website shall also be subject to the Terms and Conditions. You can always review the most current version of the Terms and Conditions at any time on this page and the date on which it was updated will be provided at the top of this page. We reserve the right to update, change or replace any part of these Terms and Conditions by updating the “last updated” date on the top of the Term and Conditions, and you waive any right to receive specific notice of each change. It is your responsibility to check this page occasionally for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By using the website, you represent and warrant that:

  1. You have the legal capacity and you agree to comply with these Terms and Conditions.

  2. You are at least the age of majority in your state or province of residence, or you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

  3. You are not going to use our products for any illegal or unauthorized purpose nor you will not, in the use of the service, violate any laws or regulations in your jurisdiction (including but not limited to copyright laws).

  4. You will not transmit any worms or viruses or any code of a destructive nature.

  5. You will not access or use the website through automated or non-human means.

  6. You agree not to reproduce, duplicate, copy, sell, resell, buy, transfer or exploit any aspect of the service, use of the service, or access to the service or any contact on our website, without express written permission by us.

  7. You will not impersonate others or provide inaccurate information.

  8. You will not violate or help or encourage others to violate these Terms and Conditions or any of our policies.

  9. You will not attempt to solicit, collect, or use login credentials or the content of other users.

  10. You will not post or share private or confidential information or do anything that violates someone else's rights, including intellectual property.


A breach or violation of any of the terms will result in an immediate termination of your services.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices and; (c) will be edited and changed as needed. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without an express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.


Your commitments

In return for our commitment to provide the service, we require you to make the below commitments to us.

We want our service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of our community:

  • You are not under the age of 13.

  • You must not be prohibited from receiving any aspect of our service under applicable laws or engaging in payments-related services if you are on an applicable denied party listing.

  • You must not be a convicted sex offender.

  • If you provide the images of other people, it means that you have the rights to use them and provide for our usage and you take full responsibility in case of any claims from the person on the photo that you used and provided them for our usage.


Permissions you give to us:

As part of our agreement, you also give us the permissions that we need to provide the service. We do not claim ownership of your content, but you grant us a license to use it.

When you place an order or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, edit, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). You can end this license anytime by providing the written notice .


You’ll need to create an account with us to use some of our services. Here are a few rules about the account you will create with us:


When you create an account with us, you must provide us with purchase and account information including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. This information must be accurate, complete, and current at all times. You agree to update any information that might have been changed, including your email address, credit card numbers, and expiration date as soon as it happens. Failure to do the abovementioned constitutes a breach of the Terms and Conditions, which may result in an immediate termination of your account or your use of our service.


You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or another payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct, and complete.


By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.


You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a Third-Party social media service.


You agree not to reveal your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. You will not create or attempt to create accounts or access or collect information in unauthorized ways.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


The service, website, and its original content, features, and functionality are and will remain our and our licensors’ exclusive property.

The service is protected by copyright, trademark, and other laws.

Our intellectual property may not be used in connection with any product or service without prior written consent from us.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update, ament or clarify any information in the service or on our website, except if required by law. You agree that it is your responsibility to monitor changes to our site and no specified update in the service, or any related website, should be seen as indication that all the information in the service has been updated or changed.


There may be information on the website that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We cannot guarantee the accuracy or completeness of any information, including but not limited to prices, product images, specifications, availability, and services and we reserve the right to correct any errors, inaccuracies, or omissions, to discontinue the service (or any part or content thereof) and to change or update the information on the Site at any time, without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.



Products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our refund policy below. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. 

Important - Your purchase on our website is digital only. Physical item will not arrive to you after the purchase since it exists only in digital form.


Placing Orders for Products


By placing an order for products through the service, you warrant that you are legally capable of entering into binding contracts.


Order Cancellation


We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

  • Products availability or end of promotions

  • Errors in the description or prices of products

  • Errors in your order


We also reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.




At the moment, we have a non-refund policy. If you changed your mind after purchasing our service (digital item), you can only use the amount you have spent for that item on our website as a store credit.

In case you have any issues with our refund policy, we will resolve such issues will be dealt with on an individual basis.

If you have placed an order and paid, but haven’t provided us with the photo within 30 days, you will get an automatic refund but will not receive your order.


We reserve the right to revise the prices on the website at any time before accepting an order.


The prices quoted may be revised by us after accepting an order in the event of any matter beyond our control. In that event, you will have the right to cancel your order.



Payment can be made through various payment methods we have available, such as Vis and MasterCard cards or online payment methods (PayPal, for example).


Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.


In the event that we will decide to have any on our website any promotions, such as contests, etc., these promotions will be governed by separate and specific rules. If you participate in any promotions, you should read and agree with these rules in addition to our privacy policy. In case the promotion rules conflict with these Terms and Conditions then the Promotion rules will apply.


The website may provide access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations, or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of the third-party tool.
Any use by you of the tools offered through the site is entirely at your own risk and discretion and you should make yourself familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

Our services may include materials from and contain links to third-party websites or services that are not owned or controlled by us. We have no control over the content, privacy policies, or practices of any third-party and are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other products, or services of third-parties.
 You further acknowledge and agree that we are not liable, directly or indirectly, for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's terms and conditions and privacy and make sure you understand them before you engage in any transaction.


If at our request, you send certain submissions to us (for contest entries for instance) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (the “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any of these comments. You assign all rights, titles, and interests in any comments you provide us. If for any reason such assignment is ineffective, you agree to grant us a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such comments without restriction.


We shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, inspect, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.


You approve that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise unlawful, abusive, or indecent material, or contain any computer virus or other malware that could in any way affect the operation of the service, any related website, or other users of the website. While sending us the comments, you may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are the sole liable for any comments you make and their accuracy. We shall not take any responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal data in our website is governed by our Privacy Policy. To view our Privacy Policy press HERE.



In addition to other prohibitions as outlined in the Terms and Conditions, you are prohibited from using the website or its content for:

  1. any unlawful purpose;

  2. to solicit others to perform or participate in any unlawful acts;

  3. to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

  4. to infringe or violate our intellectual property rights or the intellectual property rights of others;

  5. to harass, abuse, insult, harm, defame, hurt, slander, disparage, offend intimidate, or discriminate in any way, based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

  6. to give us or submit false or misleading information;

  7. to upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or any other type of malicious code that will interfere with any uninterrupted other website or other service users’ use or modifies, impairs, disrupts, alters or may be used in any way that will affect the functionality or operation of the service or any related website, other websites, or the Internet;

  8. to collect or track the personal information of others, including, but not limited to collecting usernames and/or email addresses of users by electronic or other means to send unsolicited emails, or create user accounts by automated means or under false pretenses, or any other use;

  9. to use any information obtained from the website in order to harass, abuse, or harm another person;

  10. to spam, phish, pharm, pretext, spider, crawl, or scrape;

  11. for any obscene or immoral purpose;

  12. circumvent, disable, or interfere with the security-related features, including features that prevent or restrict the use or copying of any content or enforce any limitation on the use of the service, of the service or any related website, other websites, or the Internet;

  13. methodically regain data or other content from the service in order to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;

  14. use a buying agent or purchasing agent to make purchases on the website;

  15. engage in unauthorized framing of or linking to the website or trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;

  16. engage in any automated use of the system, such as using any data mining, robots, or similar data gathering and extraction tools;

  17. use the website as part of any effort to compete with us;

  18. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the service;

  19. attempt to bypass any measures of the service designed to prevent or restrict access to it, or any portion of it; or

  20. use our service in a manner inconsistent with any applicable laws or regulations.


We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.



The service is provided to you “as is” and “as available” and with all faults and defects without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, error-free, secure or any other way, meet your requirements, achieve any intended results, be compatible or work with any other software, application, systems or services, meet any performance or reliability standards, or that the service, its servers, the content, or e-mails sent from or on behalf of us are free of viruses, scripts, Trojan horses, worms, malware, time bombs or other harmful components. You agree that your use of the service is at your sole risk. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website, any hyperlink, or any website or mobile application featured in any banner or other advertising.


To the maximum extent permitted under applicable law, we, on our own behalf and on behalf of our affiliates and our respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, concerning the service, including all implied warranties of merchantability, title and non-infringement, and warranties that may arise out of the course of dealing, the course of performance, usage, or trade practice.

As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.



Some jurisdictions do not allow the exclusion of certain types of warranties or limitations, so some or all of the above exclusions and limitations may not apply in these jurisdictions. But in such a case the exclusions and limitations outlined in this section shall be applied to the maximum extent permitted by law.



To the maximum extent permitted by applicable law, in no event we, our employees, affiliates, officers, directors, interns, service providers, contractors or licensors will be liable for any special, incidental, indirect, punitive or consequential damages whatsoever, including, without limitation loss of profits, loss of revenue, loss of savings, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of these terms, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.


Some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, hence, some of the above limitations may not apply in these cases. In these states or jurisdictions, our liability will be limited to the maximum extent permitted by law.



You agree to indemnify, defend and hold us harmless, including our affiliates, subsidiaries, employees, officers, interns, partners, agents, licensors, service providers, suppliers, contractors, and directors, from and against any claim, demand, loss damage, liability, including reasonable attorneys’ fees and expenses, made by any third party due to and arising out of (1) your breach of these Terms and Conditions; (2) any breach of the documents they incorporate by reference; (3) use of the website; (4) any breach of your representations and warranties outlined in these Terms and Conditions or; (5) your violation of any law of the rights of a third party, including but not limited to intellectual property rights.


Apart from the abovementioned, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense for such claims. We will use reasonable efforts in order to notify you of any such claim, action, or proceeding which is subject to this indemnification as soon as we will become aware of it.



In the event that any provision of these Terms and Conditions is held to be unlawful, void, invalid, or unenforceable, such provision shall be enforceable to the greatest extent possible under applicable law, and the unenforceable part shall be considered to be severed from these Terms and Conditions and it will not affect the validity and enforceability of other provisions.



Obligations and liabilities that were acquired before the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are applicable unless and until terminated by you or us. You may terminate your account or these Terms and Conditions at any time by discontinuing to use of the website or by notifying us that you wish to terminate your use of our service. We may terminate or suspend your use of our services or this agreement immediately, without prior notice or liability, for any reason whatsoever, if you have or we suspect that you have breached these Terms and Conditions.

Upon termination, you will no longer have any right to use the service and you will remain liable for all amounts owned up to and including the date of the termination.



The failure to exercise or enforce a right or provision or to require the performance of any obligation under these Terms and Conditions shall not constitute a waiver of such right, provision or obligation.


These Terms and Conditions and any policies posted by us on this website or with respect to our service constitute the entire agreement and understanding between you and us. The abovementioned govern your use of the service and overruling any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be interpreted against us.


These Terms and Conditions, your use of the website and our service are governed by and construed with the laws of Sweden.


We reserve the right, at our sole discretion, to update, modify or replace these Terms and Conditions at any time by posting updates and changes to our website. It is your responsibility to check our website occasionally for any changes. By continuing to access or use our service or website after those changes were added to these Terms and Conditions, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the service.

If you have questions regarding our Terms and Conditions you are welcome to send them to us at .

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